Breaking the Ice Episode #32: Marketing & Dining in New York w/ Eric Lituchy


In episode #32 we break the ice with our good friend and marketing expert, Eric Lituchy. Eric is CEO & Founder of HUNTER, a NYC Digital Marketing agency. He’s also a serial entrepreneur, tech junkie, and craft brew lover. Tune in as we talk about great food in New York and explore ways marketing and customer service can best work together. Also, be sure to connect with Eric on LinkedIn.

Here are the questions for this week’s episode:

Icebreaker Question: What’s the best thing you’ve ever eaten in New York City?

Customer Service Question: What’s one way marketing can work better with customer service and vice versa?

Leave us a comment below with your answers to this week’s questions.

Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

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