Breaking the Ice Episode #4: Social Media Customer Service with Al Hopper
In this episode of Breaking the Ice, we welcome a very special guest. Al Hopper is the Co-Founder and COO at SocialPath Solutions and he joined us to share his expertise on social media customer service.
Here are the questions for this week’s episode:
Icebreaker: What is your spirit animal?
Customer Service Question: What advice would you give someone serving customers on social media?
Be sure to share your answers with us in the comments below.