Breaking the Ice Episode #4: Social Media Customer Service with Al Hopper

In this episode of Breaking the Ice, we welcome a very special guest. Al Hopper is the Co-Founder and COO at SocialPath Solutions and he joined us to share his expertise on social media customer service.

Here are the questions for this week’s episode:

Icebreaker: What is your spirit animal?

Customer Service Question: What advice would you give someone serving customers on social media?

Be sure to share your answers with us in the comments below.