Breaking the Ice Episode #46: $100 to Spend & Loving Our Customers w/ Doug Sandler


In this special Valentine’s Day episode, it’s a treat to break the ice with someone who’s near and dear to our hearts. Doug Sandler is the Host of the Nice Guys on Business Podcast, Founder of the TurnKeyPodcast Company, Speaker, and Bestselling Author of Nice Guys Finish First. He also just so happens to be an incredibly nice guy and takes the time to share some of the ways he consistently shows his customers he loves them.

Here are the questions for this week’s episode:

Icebreaker Question: Someone gives you $100 and tells you to spend it. What do you buy?

Customer Service Question: How do you show your customers that you love them? You really, really love them?

We’d love to hear from you. Leave us a comment below with your answers to these questions.

Also, thank you for reading and watching. We love you and YOU ARE AWESOME!

Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

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