Motivation Archives - Customer Service Life

Tell me how you address burnout with your customer service team

Posted on January 15, 2019 by Jenny Dempsey

Telling your boss that you are burnt out seems like it might just be the end of your stable paycheck. Can you actually look your […]

Contact Center, Customer Service, Jenny, Motivation

The AvoCAREdo Show Episode #2 Featuring Caylin White

Posted on December 27, 2018 by Jenny Dempsey

When it comes to remote work, many of us picture the ease of lounging on our couches in our PJs while plugging away on our […]

AvoCAREdo, Contact Center, Jenny, Leadership, Motivation

Give the gift of personal growth to your contact center agents

Posted on December 18, 2018 by Jenny Dempsey

We’re moving faster than ever before to make the customer experience WOW-tastic. Customer service agents are expected to turn into an octopus by growing 8 […]

Contact Center, Customer Service, Jenny, Leadership, Motivation

Supporting Your Support Team Starts with YOU Watching this Show

Posted on November 28, 2018 by Jenny Dempsey

Hi customer service & experience avocabros & sisters! A little self-care inspiration is comin’ atcha 🙂 Tune into the ripest show on the block – […]

AvoCAREdo, Customer Experience, Customer Service, Jenny, Leadership, Motivation

Climbing the Mountain One Milestone at a Time

Posted on October 15, 2018 by Jeremy Watkin

This article was originally published on the FCR blog on September 14, 2018. Click here to read the original. Since moving to Oregon a few […]

Jeremy, Motivation

4 Best Practices To Incorporate Wellness In Your Workplace

Posted on October 10, 2018 by Jenny Dempsey

This post was originally published on CallCenter Weekly. In the contact center community, we understand the true value of a happy customer. We’ll do whatever […]

Contact Center, Customer Experience, Jenny, Leadership, Motivation