Motivation Archives - Customer Service Life

Mindfulness for the Busy

Posted on June 24, 2019 by Jenny Dempsey

You are always busy. There isn’t much downtime in your life. Work is nonstop. You still want to spend time with your family, get to […]

Jenny, Motivation

Tips for Coping with Stress at Work

Posted on June 13, 2019 by Jenny Dempsey

This article was originally published as a featured contributor on ICMI. You’re running fast through the forest. Sweat drips off your forehead, heart wildly beating […]

Jenny, Leadership, Motivation

Stressed Out AF? Watch This

Posted on May 8, 2019 by Jenny Dempsey

Stressed out AF? Working with customers is no joke. You don’t always have time to escape to a tranquil room and do yoga or meditate […]

Customer Service, Jenny, Motivation

The ROI of Healthy Employees

Posted on May 3, 2019 by Jenny Dempsey

In order to take the best care of others, we must first take the best care of ourselves. Do you agree? In the Innovators podcast […]

Contact Center, Jenny, Leadership, Motivation

Jenny Dempsey to Talk Workplace Wellness at ICMI CCExpo

Posted on April 30, 2019 by Jenny Dempsey

Did you catch the announcement? If not, look up! I’m speaking at ICMI Contact Center Expo in two weeks and I can’t freakin’ wait! I’m […]

Contact Center, Customer Service, Jenny, Motivation

Simple Ways to Leverage Wellness to Improve the Employee Experience

Posted on April 1, 2019 by Jenny Dempsey

This post was originally posted as a featured contributor on ICMI. Eat only healthy snacks at work, lose weight and burn calories through your daily […]

Contact Center, Jenny, Leadership, Motivation

Tell me how you address burnout with your customer service team

Posted on January 15, 2019 by Jenny Dempsey

Telling your boss that you are burnt out seems like it might just be the end of your stable paycheck. Can you actually look your […]

Contact Center, Customer Service, Jenny, Motivation

The AvoCAREdo Show Episode #2 Featuring Caylin White

Posted on December 27, 2018 by Jenny Dempsey

When it comes to remote work, many of us picture the ease of lounging on our couches in our PJs while plugging away on our […]

AvoCAREdo, Contact Center, Jenny, Leadership, Motivation

Give the gift of personal growth to your contact center agents

Posted on December 18, 2018 by Jenny Dempsey

We’re moving faster than ever before to make the customer experience WOW-tastic. Customer service agents are expected to turn into an octopus by growing 8 […]

Contact Center, Customer Service, Jenny, Leadership, Motivation