Coffee And Customer Service: Book Club, Keys and More

In our latest Google+ Hangout we talk about our week in review.  Don’t miss it and don’t forget to sign up for our awesome Communicate Better Blog book club.  That’s CB3C if you’re keeping track.

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Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

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