Coffee And Customer Service: Book Club, Keys and More

In our latest Google+ Hangout we talk about our week in review.  Don’t miss it and don’t forget to sign up for our awesome Communicate Better Blog book club.  That’s CB3C if you’re keeping track.

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Jeremy Watkin is a Product Marketing Manager at 8x8. He has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Jeremy has been recognized numerous times as a thought leader for his writing and speaking on a variety of topics including quality management, outsourcing, customer experience, contact center technology, and more. When not working you can typically find him spending quality time with his wife Alicia and their three boys, running with his dog, or dreaming of native trout rising for a size 16 elk hair caddis. Be sure to connect with him on Twitter and LinkedIn.

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