Coffee And Customer Service: #CSWeek In Review

customer_service_weekIf you’re worn out at the end of the week, you know it’s been a great Customer Service Week.  We have been documenting the events of the week on the blog but wanted to spend a few moments discussing our takeaways from this AWESOME Customer Service Week.  Don’t miss this 10 minute hangout.  After you watch, tell us about your favorite Customer Service Week activity with your team!

Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

Leave a Reply

Your email address will not be published. Required fields are marked *