Coffee And Customer Service: Everything Is Awesome!

In today’s Coffee and Customer Service Hangout, we discussed our awesome week in customer service.  We discussed our new definition of AWESOME for our Phone.com customer service team along with a number of other fantastic topics.  Don’t miss it!

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Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

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