Coffee And Customer Service Hangout With Mitch Causey From Lesson.ly

In our most recent Coffee and Customer Service Hangout, we spoke with Mitch Causey from Lesson.ly.  We enjoyed discussing a variety of topics including engaging our customers and training our agents.  Don’t miss out on this fantastic hangout!

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Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

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