Coffee And Customer Service: Two Things

In today’s short Coffee and Customer Service hangout, we each discussed two customer service insights gained this week.  Don’t miss it!

Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

One comment

  • love this J and J. It’s the little things that make a HUGE difference. Present with PASSION. I am living my dream every day. I love the connection that you guys have. keep up the great work!!

Leave a Reply

Your email address will not be published. Required fields are marked *