Coffee And Customer Service: What A Year It’s Been!

In our latest hang out, Jenny and I look back on the year that was for Communicate Better Blog.  This process of blogging and learning about the world of social media has been so amazing.  We both agree we have learned and grown so much. Thank you to everyone who has connected with us, shared their thought leadership and simply taken some time to read our blog.  You are awesome!

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Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

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