Communicate Better Blog Featured In The Holiday Letter


If you didn’t know already, Jenny and I work for and many of our efforts with this blog are geared at making customer service amazing.  The blog was recently featured in the Holiday Letter.  2012 was an amazing at and 2013 promises to be even better.  We would love for you to read the letter.  Click Here

Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

Leave a Reply

Your email address will not be published. Required fields are marked *