Communicate Better Blog and Conversocial Hangin’ Out

Listen in on an everything social media customer service chat with Joshua March (@joshuamarch) of Conversocial (@conversocial). Thanks again for meeting with me, Joshua!

And, a special thanks to Alan Grabinsky (@alangrabinsky) for reaching out to us and arranging this opportunity!

Despite technical difficulties, we still made this interview work!

Watch here:

Be sure to download The Definitive Guide to Social Customer Service! The Conversocial guide is an amazing resource for any company interested in understanding the importance of social media for your business.


Jenny Dempsey is currently the the Customer Experience Manager for She's the co-founder and regular contributor over at She's also a self-care coach for customer service agents and leaders at She is the mother to a toothless rescue cat named Chompers. Avocados and veggie tacos are the way to her heart. Hanson fan for life.

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