Awards and Recognition

We have been recognized numerous times for our customer service and customer experience thought leadership and it’s always an honor to be included among some incredible people and recognized by some amazing companies. Check out our awards and recognition below.

Jenny (18) and Jeremy (26) were name among the Top 50 Call Center Twitter Accounts to Follow in 2017 by PlayVox. Click here to read the article. Customer Service Life was recognized by Feedspot as a Top 50 Customer Service Blog for2017. Click here to see the entire list. Jeremy was named one of the Top 25 Thought Leaders in Technical Support and Service Management by Help Desk Institute (HDI). Click here view the list in its entirety.
Jeremy and Jenny were named Top 50 Thought Leaders by ICMI for 2016! Click here view the entire list and follow a bunch of customer care experts. MindTouch Top 100 Customer Success InfluencersJeremy was named a Top 100 Customer Success Influencer by Mindtouch for 2016. Click here view the entire list and follow a bunch of customer care experts. Vcare-Top50_final-300x228Jeremy was included in The Vcare Top 50 Customer Care Influencers. Click here to view the entire list and follow a bunch of customer care experts.
Jeremy and Jenny were featured on ICMI’s Top 50 Thought Leaders for 2015. Jeremy made it to #14 on the list and Jenny at #41. Click here to see and follow all 50. MindTouch Top 100 Customer Success InfluencersJenny and Jeremy were recognized in May 2015 by MindTouch in a list of the Top 100 Customer Success Influencers. top50cctr-badgeIn an article by ICMI, Jenny and Jeremy were listed in the Top 50 Contact Center Thought Leaders On Twitter.  Jenny ranked #45 and Jeremy ranked #17 on the list! won the bronze award for Customer Service Department of the Year – Telecommunications at the 2014 Stevie Awards on February 21 in Las Vegas, Nevada. Customer Service was the recipient of the 2013 Best Practice In Customer Service award presented by the New York Enterprise Report.  This was due in large part to Jeremy and Jenny’s leadership. huffington_postJeremy was ranked#85 in the “Top 100 Most Social Customer Service Pros On Twitter” article by Vala Afshar on the Huffington Post.
top100Customer Service Life ranked #53 in the top 100 most influential customer service Twitter accounts by CallCentre.  Jeremy was voted #78.

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