Get to the ROOT of Delegation

delegate.001 Taking on too many tasks at one time? Guilty as charged!

We often will say “yes” to tasks when we should say “no”. Does this benefit us or our team in any way? NO!

It only leads to a plate full of anxiety, stress topped off with a dollop of exhaustion and flavorless passion. And, what kind of meal is that?

We want the best for our team and our customers. I truly believe that delegation (done wisely) is the best medicine.

I’ve handled the number porting department at our company for several years now. It’s a big task that requires a lot of time and patience. While I oddly enjoy the task and take complete ownership of it, sometimes my other responsibilities would be swept under the rug for the next day. And, vice versa, if focusing on those, porting would be put on the back burner.

But, just like Batman had Robin, every superhero needs a super counterpart to help them win the battle.

Don’t think asking for help makes you weak. Do you ever say/think to yourself, “I am amazing at my job—I know I do it right and I’m not sure if anyone else can!

Did I just hit the nail on the head or what?

To every tree, there are roots to hold it firm in the ground. To every good team, there are also roots to keep things steady and upright.

So, get down to the ROOT! Here are my tips on delegating:

Realistic: Be real here kids, if you need help, ask for it. Don’t leave any tasks out–break down everything you do into slices then delegate as needed. Think of it like one big pizza party where everyone gets a greasy piece to enjoy.

Open: Be open minded to new ideas shared by your new “superhero counterpart in training” on how to get the job done. They may have ways that you never thought of and could lead to some very WOW moments.

Organize: Freewrite a nice, juicy list of all your tasks on index cards and split into two piles; one for tasks you will handle and one for tasks your team will handle. Keep shuffling them around until you find the right balance.

Training: Plan to share all your wisdom through training with your team. They will learn from YOU, incorporate their own unique ways and BAM the job gets done.

All in all, with good delegation, everyone is a winner!

[custom_author=jenny]

Jenny Dempsey is the Social Media and Customer Experience Manager for NumberBarn.com. With over a decade of customer service experience, Jenny has been recognized through social media channels as a thought leader. She is co-founder and a regular contributor on the Customer Service Life. When she's not singing to customers, she is an Integrative Nutrition Health Coach, guiding clients and businesses toward a culture of self-care over at JennyDempseyWellness.com.

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