The 12 Days of CX From CX Accelerator

We hope everyone is enjoying a wonderful holiday season with a Merry Christmas and a Happy New Year mixed in there. Jenny and I are proud members of the CX Accelerator community and recently had the opportunity to collaborate on a video with the other leaders. We couldn’t resist sharing it on our blog.

On that note, we seriously wish you all the best during this season and are looking forward to an incredible 2019. And if you’re passionate about customer service and customer experience, the CX Accelerator community is for you. Click here to learn more or send us a note and we’ll send you an invite to join.

Jeremy Watkin is a Product Marketing Manager at 8x8. He has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Jeremy has been recognized numerous times as a thought leader for his writing and speaking on a variety of topics including quality management, outsourcing, customer experience, contact center technology, and more. When not working you can typically find him spending quality time with his wife Alicia and their three boys, running with his dog, or dreaming of native trout rising for a size 16 elk hair caddis. Be sure to connect with him on Twitter and LinkedIn.

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