Jenny Archives - Page 4 of 50 - Customer Service Life

The ROI of Healthy Employees

Posted on May 3, 2019 by Jenny Dempsey

In order to take the best care of others, we must first take the best care of ourselves. Do you agree? In the Innovators podcast […]

Contact Center, Jenny, Leadership, Motivation

Jenny Dempsey to Talk Workplace Wellness at ICMI CCExpo

Posted on April 30, 2019 by Jenny Dempsey

Did you catch the announcement? If not, look up! I’m speaking at ICMI Contact Center Expo in two weeks and I can’t freakin’ wait! I’m […]

Contact Center, Customer Service, Jenny, Motivation

Simple Ways to Leverage Wellness to Improve the Employee Experience

Posted on April 1, 2019 by Jenny Dempsey

This post was originally posted as a featured contributor on ICMI. Eat only healthy snacks at work, lose weight and burn calories through your daily […]

Contact Center, Jenny, Leadership, Motivation

The AvoCAREdo Show Episode #5 Featuring Nate Brown

Posted on March 13, 2019 by Jenny Dempsey

This is the AvoCAREdo Show where business leaders are asked to get real about their self-care wins and struggles while they are busy at work. […]

AvoCAREdo, Jenny

The AvoCAREdo Show Episode #4 Featuring Kaye Chapman

Posted on January 23, 2019 by Jenny Dempsey

This is the AvoCAREdo Show where business leaders are asked to get real about their self-care wins and struggles while they are busy at work. […]

AvoCAREdo, Jenny

Tell me how you address burnout with your customer service team

Posted on January 15, 2019 by Jenny Dempsey

Telling your boss that you are burnt out seems like it might just be the end of your stable paycheck. Can you actually look your […]

Contact Center, Customer Service, Jenny, Motivation

The AvoCAREdo Show Episode #3 Featuring Jeremy Watkin

Posted on January 9, 2019 by Jenny Dempsey

The AvoCAREdo Show features business leaders talking about their self-care wins and struggles while they are busy at work. This episode the one, the only, […]

AvoCAREdo, Jenny

The AvoCAREdo Show Episode #2 Featuring Caylin White

Posted on December 27, 2018 by Jenny Dempsey

When it comes to remote work, many of us picture the ease of lounging on our couches in our PJs while plugging away on our […]

AvoCAREdo, Contact Center, Jenny, Leadership, Motivation

Give the gift of personal growth to your contact center agents

Posted on December 18, 2018 by Jenny Dempsey

We’re moving faster than ever before to make the customer experience WOW-tastic. Customer service agents are expected to turn into an octopus by growing 8 […]

Contact Center, Customer Service, Jenny, Leadership, Motivation