Let’s Play: “Who Is Your Customer?”

We all have customers but sometimes it’s not as obvious WHO they are. And, sometimes you have more than ONE set of customers. I’m not putting the answers for you but would love to hear your responses! So, get ready…it’s time to play:

Who Is Your Customer?

• You work in the IT department and work on client escalations given to you from customer service agents on the front lines. Who Is Your Customer?

• You flip hamburgers for a local fast food chain. You are handed the order, cook the burger per the instructions and then send to the “topping” team to put the finishing touches on. Who Is Your Customer?

• You work with a team of mechanics to repair diesel trucks dropped off by local transport companies. Who Is Your Customer?

• You are a photographer for an elementary school portrait company. Who Is Your Customer?

• You are a veterinarian for a local zoo. Who Is Your Customer?

• You are an actress working with a cast on a TV show. Who Is Your Customer?

There are so many unsuspecting roles we play in our jobs and customers that we have, internally within our company and those that are outside of the company, purchasing our product or service. Can you think of more situations of figuring out who your customer is?

[custom_author=jenny]