Breaking the Ice Episode #26: Ugly Truths About Customer Service

In this episode we ask quite possibly our worst icebreaker question yet about whether you’d ride a horse, bike, or car to work. We then share our ugly truths about customer service and touch on our individual attitudes and also the business value for providing great customer service. Here are the official questions for the week:

Icebreaker Question: Would you rather ride a bike, ride a horse, or drive a car?

Customer Service Question: What’s an “ugly truth” about customer service that you hate to admit?

We’d love to hear your responses to these questions in the comments below.