Coffee And Customer Service: Pet Peeves Of Written Customer Service

In today’s hangout, we were joined by written communication expert, Leslie O’Flahavan from E-Write.  Don’t miss out on this lively discussion of some of our pet peeves of written customer service.  We discussed email, SMS, chat and social media and were privileged to hear Leslie’s fantastic perspective.

What are some of your pet peeves when it comes to written customer service?  Please share in a comment below or join us in a hangout sometime!