A Customer Service Song Fest
Customer service for DMV.org consists of answering DMV related questions for all 50 states, as well as other countries.
Recently, I assisted a customer named Ben from the UK who wrote in about taking a road trip in the states. He wanted to purchase a van and was confused at how to get it registered.
So, I gave advice for his upcoming trip and called it a day.
His reply consisted of a song. Yes, a song. Watch the video below to see what I’m talking about:
I was SHOCKED. I’ve never had a customer write me a song!
Of course, I had to reply back in a creative way. Check out my reply below:
Special thanks to Ben and his housemate, James, for the fun song and for allowing me to publish this story and video online.