Jenny And Jeremy Recognized As Thought Leaders By ICMI

I am pleased to announce that Jenny and I were named to the list of Top 50 Thought Leaders by ICMI. It is truly an honor to be included among a group of influential people who almost daily teach us new things about customer service, customer experience, and contact centers. We’d like to thank ICMI for this amazing honor and offer our congratulations to the other 48 folks on the list. I highly recommend that you follow them on Twitter and listen to what they have to say.

[custom_author=admin]