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Tag: opentalk

9 Insights Gained from Opentalk 2017

Posted on May 9, 2017 by Jeremy Watkin

I had the privilege this week of attending the 2017 Opentalk Summit by Talkdesk in San Francisco. The two-day event featured some exciting updates about the Talkdesk platform, glimpses of emerging customer service technologies, and insights from industry experts. Rather than overwhelming you with a huge recap, here are my top nine insights from the week.

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Customer Service, Jeremy

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