Coffee and Customer Service: “Under The Same Umbrella”
In this hang out, Jenny (@jennysuedempsey) and Jeremy (@jtwatkin) talk about one challenge we face in customer service for Phone.com. We have our customer service […]
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Now That’s Interesting
I just got my copy of “Raving Fans: A Revolutionary Approach to Customer Service.” Of course I bought it used and am excited to start […]
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