Coffee and Customer Service: “Under The Same Umbrella”
In this hang out, Jenny (@jennysuedempsey) and Jeremy (@jtwatkin) talk about one challenge we face in customer service for Phone.com. We have our customer service […]
Continue reading »Tag: starbucks
Don’t Forget My Birthday
Yesterday I celebrated my birthday and no I’m not fishing for “Happy Birthdays” from our readers. Sometime yesterday I put on my Customer Experience Goggles […]
Continue reading »