Category: Breaking the Ice

Episode #3 of Breaking the Ice is in the books. In this weekly segment we answer one icebreaker question and one customer service or customer […]

Who’s up for Episode #2 of Breaking the Ice? Well here it is. In this episode, we break the ice by sharing a time when […]

We are pleased to introduce you to a new segment on Customer Service Life, but first, let me give you some background. When Jenny and […]