Breaking the Ice Episode #2: What We’ve Learned From Angry Customers

Who’s up for Episode #2 of Breaking the Ice? Well here it is. In this episode, we break the ice by sharing a time when we went for a really long time without sleep. Jenny is much better at this than Jeremy apparently.

We then shared what we’ve learned from more than a decade each of dealing with angry customers. If you’re reading this, share your answers to the questions with us. The questions are:

  • What’s the longest you’ve ever gone without sleep?
  • What’s one thing you’ve learned from dealing with angry customers?

Leave us a comment below to share your answers. Also, if you ask us a question, we’ll feature it in a future episode. Stay cool!

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