Coffee And Customer Service: The Joys Of Hiring
That’s right, we’re hiring customer service representatives at Phone.com. In this hangout, we discuss tips for both the applicant and the folks doing the hiring. […]
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Coffee And Customer Service: Two Things
In today’s short Coffee and Customer Service hangout, we each discussed two customer service insights gained this week. Don’t miss it!
Continue reading »Coffee And Customer Service: Suited Up
In this week’s Coffee and Customer Service Hangout we discussed this week in customer service. Don’t miss Jeremy all dressed up in a suit and […]
Continue reading »Coffee And Customer Service: To No Or Not To No
In today’s Coffee and Customer Service Hangout, we discussed some alternatives to saying no and then went all the way to the flip side to […]
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Spooky Coffee And Customer Service Hangout
In this Halloween edition of our Coffee and Customer Service Hangout, you can see our scary costumes (Yes, Jenny’s is scary too) and hear some […]
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Coffee And Customer Service: Our Views On Customer Service
In today’s hangout, we discussed our week in customer service. First we discussed the meaning of our customer service paintings. We then discussed thoughts on […]
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Coffee And Customer Service: #CSWeek In Review
If you’re worn out at the end of the week, you know it’s been a great Customer Service Week. We have been documenting the events […]
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Coffee And Customer Service: Pet Peeves Of Written Customer Service
In today’s hangout, we were joined by written communication expert, Leslie O’Flahavan from E-Write. Don’t miss out on this lively discussion of some of our […]
Continue reading »Coffee And Customer Service: Everything Is Awesome!
In today’s Coffee and Customer Service Hangout, we discussed our awesome week in customer service. We discussed our new definition of AWESOME for our Phone.com customer […]
Continue reading »Coffee And Customer Service: This Week In Review
During today’s Coffee and Customer Service hangout, we discussed all of the happenings on our blog this week from stories of upselling, to towing, to […]
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