Customer Experience Archives - Page 41 of 52

How To Be A Customer Service Chameleon

Posted on December 19, 2013 by Guest Author

As a customer service chameleon, your greatest asset is your adaptability. You must be able to transform your tone and rapport with a customer based […]

Customer Experience, Customer Service

My Guilty Little Customer Experience

Posted on December 18, 2013 by Jeremy Watkin

I have a public service announcement for all stores where shopping occurs. I’m a guy therefore I do not like shopping. Be nice to me, […]

Bad Customer Service, Customer Experience, Jeremy

All Aboard the Customer Service Train

Posted on December 17, 2013 by Jenny Dempsey

ALLLLLLLLLLLLLLLLL ABOARD! Welcome! You have just hopped on the customer service train! Choochooooo! Better double check your ticket though–are you about to board the the […]

Bad Customer Service, Customer Experience, Jenny

Monday Motivation: Let’s Un-ruin Someone’s Day Today

Posted on December 16, 2013 by Jeremy Watkin

I love walking the neighborhood during the holidays and soaking in all of the festivity in the form of the decorations on houses. Who doesn’t […]

Customer Experience, Customer Service, Jeremy, Motivation

Why Small Businesses Will Always Be Better At Customer Service

Posted on December 13, 2013 by Guest Author

Small businesses will always have the competitive edge when it comes to customer service. For one simple, yet profound difference – the people. As a […]

Customer Experience, Customer Service, Good Customer Service