Customer Service Archives - Page 70 of 74

Hello Home Depot!

Posted on July 19, 2013 by Jeremy Watkin

As my family grows, packing for road trips becomes more and more of a science. For our latest trip we have introduced the car top […]

Customer Experience, Customer Service, Good Customer Service, Jeremy

Practice What You Preach

Posted on July 18, 2013 by Jenny Dempsey

I just want to give Jenny a little shout out for always, and I mean always, showing her customer-service spirit. I recently asked her to […]

Customer Service, Jenny

A Review Of “The Cult Of The Customer” By Shep Hyken

Posted on July 17, 2013 by Jeremy Watkin

How many of you enjoyed writing book reports when you were in grade school? I would say I was generally indifferent toward them but always […]

Books, Customer Experience, Customer Service, Jeremy

Ice, Ice Baby: Keep Cool and Be Different

Posted on July 16, 2013 by Jenny Dempsey

I’m letting the cat out of the bag. Meowwwwww! One of my favorite bars back home in San Diego, called Noble Experiment, is super dooper […]

Customer Experience, Customer Service, Good Customer Service, Jenny

A Rash Of Good Customer Experiences Lately

Posted on July 15, 2013 by Jeremy Watkin

Do you ever feel like you’re on a good run when it comes to customer experience? We’ve talked at length about the importance of getting […]

Customer Experience, Customer Service, Good Customer Service, Jeremy

The Putting A Name With A Face Kind Of Customer Service

Posted on July 11, 2013 by Jeremy Watkin

I have worked on a customer service team for almost 13 years now and I think I can count the number of times I’ve met […]

Customer Experience, Customer Service, Good Customer Service, Jeremy

You Got What I Need

Posted on July 9, 2013 by Jenny Dempsey

It’s amazing when you go somewhere and the business already knows exactly what you need to get the full experience of their product. Research done, […]

Customer Experience, Customer Service, Good Customer Service, Jenny

Monday Motivation: Be A Smile Collector

Posted on July 8, 2013 by Jeremy Watkin

We recently had the pleasure of adding some great new customer service representatives to our team. One of them, Monica, brought in Banana Split Cookies […]

Customer Service, Jeremy, Motivation

Making Our Blog More Pinteresting

Posted on July 5, 2013 by Jeremy Watkin

I love Pinterest! Yes I am shouting that…well only in my head. But seriously Pinterest is amazing. It’s Idea Central for anything you could possibly […]

Customer Service