The 5 Bits Of Inspiration That Got Me Through Today
What’s up with Mondays? You can do all the right things, get all psyched up, and even love your job and Mondays, to put it […]
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Six Ways To Play And Get More Done At Work
A group of us is currently reading the book Essentialism by Greg McKeown. In the book he talks about the importance of play as a […]
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3 Qualities That Make A Customer Service Superstar
What makes someone a SUPERSTAR of customer service? Superstars of customer service enhance the customer experience–for internal and external customers–day in and day out. They take […]
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Monday Motivation: Take Control Of That Initial Reaction
Try these scenarios on for size. A coworker walks up behind you and asks a question they should know the answer to. Or perhaps another coworker breaks your […]
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How Ice Breakers Can Make Your Meetings More Effective
If your boss is Jeremy Watkin, you can bet your meetings will start off with an off the wall, potentially awkward, ice breaker question. Whether you’re […]
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One Big Employee Engagement No No
Today I want to talk to you managers and leaders out there. If you’re anything like me, you spend much of your day in meetings […]
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Kicking “Buts” And Slaying Giants
Finish the following sentences. I would like to read more, but… I would like to exercise more, but… I would like to go to finish […]
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The R.O.A.D. To AWESOME Customer Service Training
In December, I shared a post about On-Boarding Without Over-Boring with some tips to help leaders ensure that their new employees have a memorable first day. The […]
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Monday Motivation: Don’t Forget To Laugh
Last week I shared a bit about my most recent experience running a marathon. Somewhere around mile ten in the race, a guy named Greg came […]
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Choosing Your Attitude In 45 Seconds Or Less
I’m the sort of person who has to “warm up” when he gets to work. Failure to properly warm up can lead to a double […]
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