Coffee and Customer Service: “Under The Same Umbrella”

In this hang out, Jenny (@jennysuedempsey) and Jeremy (@jtwatkin) talk about one challenge we face in customer service for Phone.com.  We have our customer service representatives connecting from several locations around the United States and it can sometimes be tricky to stay unified and keep communication effective.  Join us as we talk about some of our ideas to communicate better and stay under the same umbrella even when we’re not under the same roof.

Sorry everything is mirrored here.  We’ll get it right next time.  Enjoy!