Coffee And #Custserv Hangout With Randi Busse

We recently had the privilege of hanging out with customer service and experience expert and author Randi Busse from Workforce Development Group, Inc.  Randi is the author of the book “Turning Rants Into Raves.”  In the hangout we talk about her book and the problem of companies and customer service professionals not calling their customers back when they say they are going to– or at all.

Randi also gave us a super-secret code that you can use on TurningRantsIntoRaves.com to get $5 off the cost of the book.  The code is apw7ynvy.  Enjoy the hangout!

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