Jenny’s Top 5 Blog Posts of 2014

EC11CONTENTS_1_WEBcropHeck ya, Jeremy (@jtwatkin), 2014 has been quite the year and your 6 Best Posts sums it up well.

I am truly blessed to have an opportunity to learn lessons through experience and share them with others on this blog about customer service and life beyond.

Because ultimately, customer service IS just people helping people!

Here are my top 5 favorite blog posts from 2014:

Doctor Who Knows Customer Service

Doctor Who is all about the customer experience–whether you are his companion, an alien about to attack or just someone hitching a ride on the TARDIS. This post tells you that I am a nerd as well as capturing the awesomeness of a Time Lord.

Customer Service Is A Blank Canvas

Painting is fun–especially when you are given an opportunity to paint what customer service means to you. We had a paint night with our customer service team and this post highlights the painting I created and what customer service means to me. I’m no Van Gogh but I can definitely whip up something pretty!

Appreciate The Learning Opportunities In Customer Service

When faced with an opportunity to learn, this customer service rep took it to the next level by thanking me for giving it to her. Yup–I was blown away.

Dear Customer, You’re SCREWED!

Oh, I don’t miss riding public transit in the upper North East! But, when I was in the midst of the trains, I had a situation in which I the customer service tracks ran out on me. Take a read to find out about NJ Transit’s finest!

5 Customer Service Tips From My Dog

This is probably my favorite because well, I love my dog! He is a wise old fella, that’s for sure. Learn more about customer service from the wisdom of a 9 year old Pekingese. You won’t be disappointed.

What were some of YOUR favorite posts from the CBB for 2014? Would love to hear what you think!

Cheers to YOU and Happy New Year. May 2015 bring you everything you’ve wanted and more!


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