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Tag: loyalty

Customer Experience: It’s The Little Details That Make A Big Difference

Posted on February 13, 2013 by Jeremy Watkin

I’m sure you have all gathered that I have an affinity for running.  The other day I experienced a few RWRs (Revelations While Running) and […]

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Customer Experience, Jeremy

Don’t Forget My Birthday

Posted on January 7, 2013 by Jeremy Watkin

Yesterday I celebrated my birthday and no I’m not fishing for “Happy Birthdays” from our readers.  Sometime yesterday I put on my Customer Experience Goggles […]

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Customer Experience, Good Customer Service, Jeremy

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