Coffee And Customer Service: The National Acronym Act
I was in a meeting recently and one of my coworkers looked at a PowerPoint slide and said “You are in violation of the National […]
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Customer Experience: It’s The Little Details That Make A Big Difference
I’m sure you have all gathered that I have an affinity for running. The other day I experienced a few RWRs (Revelations While Running) and […]
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