Meet The Communicate Better Blog Twins!

I would like to preface this post by saying that it has absolutely nothing to do with customer service.  Upon my arrival at the office this morning I was greeted with an “Oh man, why are you wearing that today?” from my colleague and co-blogger, Jenny Dempsey.  To my delight, she too was wearing an orange, striped, v-neck sweater.

I consider it a privilege to work in an environment at where we don’t take ourselves too seriously and can enjoy laughter on a regular basis.  More importantly, we have a new picture for our About Us page!

On that note, turn to the person on your left, tell them a joke and proceed with a fantastic Wednesday!




Jeremy Watkin is the Director of Customer Experience at FCR, the premiere provider of outsourced call center and business process solutions. He has more than 17 years of experience as a customer service and experience professional. He is co-founder of the Customer Service Life blog and a regular contributor. Jeremy has been recognized many times for his thought leadership. Follow him on Twitter and LinkedIn for more awesome customer service and experience insights.

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