Meet The Communicate Better Blog Twins!

I would like to preface this post by saying that it has absolutely nothing to do with customer service.  Upon my arrival at the office this morning I was greeted with an “Oh man, why are you wearing that today?” from my colleague and co-blogger, Jenny Dempsey.  To my delight, she too was wearing an orange, striped, v-neck sweater.

I consider it a privilege to work in an environment at Phone.com where we don’t take ourselves too seriously and can enjoy laughter on a regular basis.  More importantly, we have a new picture for our About Us page!

On that note, turn to the person on your left, tell them a joke and proceed with a fantastic Wednesday!

cbbtwins

 

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Jeremy Watkin is Director of Customer Experience and Support at NumberBarn. He has more than 19 years of experience as a customer service and contact center professional leading high performing teams in the contact center. Jeremy has been recognized numerous times as a thought leader for his writing and speaking on a variety of topics including quality management, outsourcing, customer experience, contact center technology, product marketing, social media, and more. When not working you can typically find him spending quality time with his wife Alicia and their three boys, running with his dog, or dreaming of native trout rising for a size 16 elk hair caddis. Be sure to connect with him on Twitter and LinkedIn.

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