Breaking the Ice Episode #14: Jokes and Customer Service Technology

In Episode #14 of Breaking the Ice, we show just how mature we really are — especially Jenny. Hear about the genres of jokes that are sure to make us laugh. Then stick around to hear about some of our favorite customer service technologies. We talk about ticketing systems and knowledge bases. Here are the questions for this week’s episode:

Icebreaker Question: What jokes do you always laugh at?

Customer Service Question: What customer service technology can’t you live without?

Check out the episode and leave us a comment below with your answers to these questions.

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