Breaking the Ice Episode #40: Least Favorite Icebreakers & #Custserv Lessons Learned


We made it to 40! Episode 40 that is. This also marks the end of Season 1 of Breaking the Ice. Tune in to hear our least favorite icebreaker questions (of course Jenny the Positive couldn’t pick one) and also hear our favorite customer service lessons learned from 2017. Here are the questions from the episode:

Icebreaker Question: What was your least favorite Ice Breaker question of 2017?

Customer Service Question: What’s the most profound customer service or experience lesson you learned this year?

We’d love to hear your thoughts. Also, we’re planning for 2018 and that includes a whole new set of icebreaker questions and awesome guests. If you’re interested in breaking the ice with us, let us know.

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