Customer Experience Archives - Page 38 of 52

Customer Service From The Heart

Posted on April 1, 2014 by Jenny Dempsey

I am on a mission to find the most compassionate, heartfelt customer service memes and e-cards to help capture the true customer experience. It may […]

Customer Experience, Jenny

Is Your Customer Experience Rubbing Your Customers The Wrong Way?

Posted on March 31, 2014 by Jeremy Watkin

As a runner, the product of champions is Body Glide. For me, it’s the difference between running and not running. Without it, there is simply […]

Customer Experience, Customer Service, Jeremy

You Hold the Key to Customer Success

Posted on March 27, 2014 by Jenny Dempsey

Your product is out on the market for a reason. It’s there to enhance someone’s life in one way or another. While your ultimate goal […]

Customer Experience, Jenny

Monday Motivation: Seeing Your Product Again For The First Time

Posted on March 22, 2014 by Jeremy Watkin

I had the distinct privilege of going to Tijuana on Friday night to see the Xolos (pronounced cho-los) play. It was my first experience at […]

Customer Experience, Customer Service, Jeremy, Motivation

3 Tips to Creating Your Own Employee Reward Program

Posted on March 19, 2014 by Jenny Dempsey

The customer’s experience relies on your employee experience. If your employee isn’t feeling motivated to be at work, chances are the customer experience they give […]

Customer Experience, Jenny, Motivation