The Awesome Is Spreading
We are on a journey at Communicate Better Blog and the destination is complete and total awesomeness at Phone.com. Today, one of our favorite guest […]
Continue reading »Category: Customer Experience
Repeat After Me. To Assume Makes An…
Sunday was Mother’s day and I’m reminded of a simple yet powerful lesson my mom taught me when I was growing up. I have a […]
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Saying Awesome, Meaning Awesome, Being Awesome
I haven’t hidden the fact that one of our major goals is to make the customer experience at Phone.com AWESOME. We mean it so much […]
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Anything is Possible, Darlin’!
A Saturday night dinner reservation was made for 6:30pm with a party of 10 for indoor seating at a small yet bustling Italian restaurant in […]
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@redbox Delivers A Top Notch Customer Experience
When I was growing up, my dad loved to rent movies but we were never a Blockbuster family. We always opted to rent from the […]
Continue reading »My Apple Experience
I recently had the joy of getting a new computer. After many PCs I went with my first Mac. In this video blog I share […]
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Customer Experience Lessons From Two Auto Parts Stores- Part 2
In part one of this post, I shared a poor experience at an auto parts store last week and ended saying I would tell you […]
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The Extra Tea Bag
I think we’ve made it very clear that we’re huge Starbucks fans on this blog. I do occasionally frequent the local Peet’s Coffee & Tea […]
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Customer Experience Lessons From Two Auto Parts Stores- Part 1
One nice thing about having an old car is that it gives me no shortage of customer service experiences to write about. On my way […]
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Costco Gets A Small (Customer Experience) Detail Right
We are avid Costco shoppers at my house and if you’re like me you look forward to the monthly coupon book. Deals like $3.50 off […]
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