Jeremy Archives - Page 40 of 84 - Customer Service Life

11 Unwritten Rules Of Customer Service

Posted on November 25, 2015 by Jeremy Watkin

This post was originally published on the FCR blog on November 18, 2015. Click here to read the original. One of my colleagues and I recently […]

Customer Service, Jeremy

Customer Service Is Like A Port-O-Potty

Posted on November 18, 2015 by Jeremy Watkin

This post was originally published on the FCR blog on November 11, 2015. Click here to read the original. During my first week on the […]

Customer Service, Jeremy

Do You Know Your Customer’s Love Language?

Posted on November 12, 2015 by Jeremy Watkin

This post was originally published on the FCR blog on November 6, 2015. Click here to read the original. In all honesty, I feel a […]

Customer Experience, Customer Service, Jeremy

4 Tips for Taking VOC From Idea To Action

Posted on November 6, 2015 by Jeremy Watkin

This post originally appeared on the ICMI blog on October 14, 2015. Click here to read the original. For any of us that have worked […]

Customer Experience, Customer Service, Jeremy

Jeremy Guests On Crack The Customer Code

Posted on October 31, 2015 by Jeremy Watkin

I recently had the opportunity of joining Adam Toporek from Customers That Stick and Jeannie Walters from 360Connext on their podcast, Crack the Customer Code. […]

Customer Experience, Customer Service, Jeremy

What Adjectives Describe Your Customer Service?

Posted on October 26, 2015 by Jeremy Watkin

This post was originally published on the FCR blog on October 22, 2015. Click here to read the original. I’m gonna go ahead and warn […]

Bad Customer Service, Customer Experience, Customer Service, Jeremy

Extraordinary Service We Don’t Deserve – Part 3

Posted on October 22, 2015 by Jeremy Watkin

This post was originally posted on the FCR blog on October 22, 2015. Click here to read the original. In part 2 of this series […]

Customer Experience, Customer Service, Jeremy

Extraordinary Service We Don’t Deserve – Part 2

Posted on October 19, 2015 by Jeremy Watkin

This was originally posted on FCR blog on October 15, 2015. Click here to read the original. In a recent post, I shared an experience […]

Customer Service, Jeremy

Improve Customer Service In 63 Easy Steps

Posted on October 16, 2015 by Jeremy Watkin

I was recently asked by the folks over at OneReach to give a concise statement on how companies can improve their customer service. They asked me along […]

Customer Service, Jeremy