Monday Motivation: See The Potential In Others
A personal tidbit you may not know about me is that my dad is a pastor and has been for the last forty-five or so […]
Continue reading »Identifying Our Customers And Serving Them Better
A personal tidbit you may not know about me is that my dad is a pastor and has been for the last forty-five or so […]
Continue reading »The first attempt at soccer for my son Zack was anything but magical. The first four weeks were characterized by high emotions and the outright desire […]
Continue reading »This post originally appeared on the Phone.com blog. Click here to read the original article. Raise your hand if you cringe just a little bit […]
Continue reading »Okay kids, I’m going to switch the channel here and dive into something that isn’t necessarily the nicest of items on our TO DO list: […]
Continue reading »For whatever reason I am thinking in twos this week. I’ve had two recent epiphanies about how to make work feel a bit less like […]
Continue reading »I love having conversations with people who either know more than me or have an outside, high level view on things that I just may […]
Continue reading »I was recently reminiscing on my early days of customer service. I worked at TierraNet, a webhosting and domain registration company. Customers would call in […]
Continue reading »This post originally appeared on the ICMI blog. Click here for the original article and to read more fantastic customer service content form ICMI. Customer […]
Continue reading »This post was originally published on October 14th, 2014 for Attitudes 4 Innovation (@Attitude4Invtn). To read the original post, click here. The flight attendant stands in […]
Continue reading »The winds have changed. We have moved into autumn and that marks the beginning of my latest marathon training plan. In January 2015, I will […]
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