Get to the ROOT of Delegation
Taking on too many tasks at one time? Guilty as charged! We often will say “yes” to tasks when we should say “no”. Does this […]
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Monday Motivation: Choose To Be Awesome
As a father of young children I am finding that I often wake up on Monday feeling the need to recover from the weekend. This […]
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Reframing Our View Of Our Super Customers
Phew! What a day. I have spent more time talking to customers today than I have in a while. I rarely talk to the “I’m […]
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Talk To Yourself Like a Customer
Let’s call this a “Revelations While Trying to Fall Asleep but You Can’t Since Your Mind is Racing a Million Miles a Minute” post. Yup, […]
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Out of the Comfort Zone and on to the Stage Part II
Back in February, I wrote a post about stepping out of your comfort zone as being a way to grow and improve as a person. In this post, […]
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The View Is Sweet From 14,000 Feet
I recently had the pleasure of taking a family vacation to one of the greatest places on earth…Colorado. I have visited that fine state at […]
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Monday Motivation: Stand Out From The Pack
I think we’ve made it very clear that we love feedback. Jenny has actually been handling the lion’s share of it lately but I came […]
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Monday Motivation: Be A Smile Collector
We recently had the pleasure of adding some great new customer service representatives to our team. One of them, Monica, brought in Banana Split Cookies […]
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Gems of Awesome
I’m a quotes girl. I love little snippets of wisdom to get me through the day. Some quotes give me more energy than a cup […]
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Awesome Is In The Eye Of The Beholder
To illustrate a point this week, I asked our customer service team to each send me an image that best exemplified the word “AWESOME.” Here […]
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