3 Reasons Why Wellness in the Workplace is a Sham
Hi, I’m Jenny, self-care coach and customer service/CX leader. And, these are my top 3 reasons that I believe can make wellness in the workplace […]
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Mindfulness for the Busy
You are always busy. There isn’t much downtime in your life. Work is nonstop. You still want to spend time with your family, get to […]
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Tips for Coping with Stress at Work
This article was originally published as a featured contributor on ICMI. You’re running fast through the forest. Sweat drips off your forehead, heart wildly beating […]
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Stressed Out AF? Watch This
Stressed out AF? Working with customers is no joke. You don’t always have time to escape to a tranquil room and do yoga or meditate […]
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The ROI of Healthy Employees
In order to take the best care of others, we must first take the best care of ourselves. Do you agree? In the Innovators podcast […]
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Jenny Dempsey to Talk Workplace Wellness at ICMI CCExpo
Did you catch the announcement? If not, look up! I’m speaking at ICMI Contact Center Expo in two weeks and I can’t freakin’ wait! I’m […]
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Simple Ways to Leverage Wellness to Improve the Employee Experience
This post was originally posted as a featured contributor on ICMI. Eat only healthy snacks at work, lose weight and burn calories through your daily […]
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Tell me how you address burnout with your customer service team
Telling your boss that you are burnt out seems like it might just be the end of your stable paycheck. Can you actually look your […]
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The AvoCAREdo Show Episode #2 Featuring Caylin White
When it comes to remote work, many of us picture the ease of lounging on our couches in our PJs while plugging away on our […]
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Give the gift of personal growth to your contact center agents
We’re moving faster than ever before to make the customer experience WOW-tastic. Customer service agents are expected to turn into an octopus by growing 8 […]
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