
Mindfulness for the Busy
You are always busy. There isn’t much downtime in your life. Work is nonstop. You still want to spend time with your family, get to […]
Continue reading »Identifying Our Customers And Serving Them Better
You are always busy. There isn’t much downtime in your life. Work is nonstop. You still want to spend time with your family, get to […]
Continue reading »This article was originally published as a featured contributor on ICMI. You’re running fast through the forest. Sweat drips off your forehead, heart wildly beating […]
Continue reading »Stressed out AF? Working with customers is no joke. You don’t always have time to escape to a tranquil room and do yoga or meditate […]
Continue reading »In order to take the best care of others, we must first take the best care of ourselves. Do you agree? In the Innovators podcast […]
Continue reading »Did you catch the announcement? If not, look up! I’m speaking at ICMI Contact Center Expo in two weeks and I can’t freakin’ wait! I’m […]
Continue reading »This post was originally posted as a featured contributor on ICMI. Eat only healthy snacks at work, lose weight and burn calories through your daily […]
Continue reading »Telling your boss that you are burnt out seems like it might just be the end of your stable paycheck. Can you actually look your […]
Continue reading »When it comes to remote work, many of us picture the ease of lounging on our couches in our PJs while plugging away on our […]
Continue reading »We’re moving faster than ever before to make the customer experience WOW-tastic. Customer service agents are expected to turn into an octopus by growing 8 […]
Continue reading »Hi customer service & experience avocabros & sisters! A little self-care inspiration is comin’ atcha 🙂 Tune into the ripest show on the block – […]
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