Coffee and Customer Service: Our Most Depressing Hangout Yet

In this latest hangout, get all of our latest updates including:

  • Upcoming speaking engagements (2017 ICMI Contact Center Expo and Conference)
  • Jeremy’s an Advisor for Check out his first column here.
  • We talked about saying goodbye to Chip and Miso (our dogs).
  • We established that if we were the principal of a school Jenny’s mascot would be a pekingese named Miso and Jeremy’s would be a brown trout named stinky.

Anyway, enjoy the hangout!

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