What’s in a name?
Mechanics have always been a bit of a sore subject for me. There don’t seem to be many that instill the confidence in me that […]
Continue reading »Identifying Our Customers And Serving Them Better
Mechanics have always been a bit of a sore subject for me. There don’t seem to be many that instill the confidence in me that […]
Continue reading »Thursday night dinners with my neighbors always result in us each picking up a food item. This particular evening, I was selected to pick up […]
Continue reading »I was standing in line at an airport eatery observing poor customer service and communication in action and saw a great opportunity to start writing […]
Continue reading »