Survey Alert: Causes Of Contact Center Agent Burnout
Photo Credit: League of Women Voters of California via CC License
Our good friend, Jeff Toister is currently conducting a survey on his site regarding the causes of contact center agent burnout. It promises to yield some terrific results. If you, and or someone you know works in a contact center, please take a few moments to click here and complete his survey. Thank you!
The results are now in – 74% of contact center agents are at risk of burnout!
I’m sharing some of the results via webinar on 8/4/16 at 10am PT:
https://www.eventbrite.com/e/webinar-how-to-battle-contact-center-agent-burnout-registration-26507975067