Survey: How’s The Internal Customer Service At Your Company?

Ahoy there.  I’m working on some research about internal customer service within organizations.  If you have a few moments, can you take my survey?  Click here to begin.

In the survey you will have a chance to rate the customer service skills of your supervisors, engineers and upper management.  As Jan Carlzon puts it, “If you’re not serving the customer, your job is to be serving someone who is.”  Whether it’s inside or outside of your organization, you are serving someone!

Thank you for taking the survey!  I will post the results of my research in a few weeks.

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